Our Youth and Family workers are well qualified and experienced in working with families where there may be conflict, tension or difficulties with relationships. We work in a way that includes the parents/carers and supports the family as a whole to find its own solutions to the challenges it faces.


Family Mediation is available to families where the young person is aged 12 to 17 and the majority of referrals for mediation come directly from the Department of Human Services. Family Mediation is a rapid-response, mediation and diversion service to young people and their families, with a primary focus on preventing, where appropriate, the need for an out of home care placement.